Tufts Health Plan Customer Service Hours, From primary care to specialized treatments, we prioritize your health Notification | Tufts Health Plan Thank you for your patience! We expect the service will be restored shortly. For more information contact the plan or read the Member Handbook (2026). Blue Cross Blue Shield (BCBS) Health Plans Selecting Your Plan Choose from three BCBS health plan options, all Behavioral health benefits Tufts Health Plan provides a wide range of behavioral health and substance use disorder information, © Fri Jul 24 01:58:53 EDT 2026 Tufts Associated Health Plans. Tufts Health One Care simplifies your care by providing your Tufts Health Plan is located at 1 Wellness Way in Canton, Massachusetts 02021. Contact us now and experience the best healthcare Choose from three BCBS health plan options, all covering the same services. Choose the Health Plan that Puts You First Tufts Health Together with CHA is a MassHealth plan created by Tufts Health Plan and Vision services Easy-to-access family-planning services Tufts Health Plan also offers: FREE health support by phone any time you A whole health system designed for you. Access Vision services Easy-to-access family-planning services Tufts Health Plan also offers: FREE health support by phone any time you Explore Our Plans Tufts Health Plan Medicare Advantage Access to thousands of doctors, specialists, and hospitals all Tufts Health Direct Member Services is available to members, allowing them to update their mailing address and Your member portal is a convenient way to manage your health care 24/7 and do things like: Choose or change your primary care Tufts Health Together Our MassHealth plan, offering benefits including visits to doctors and specialists, prescription drugs, eye www. –8 p. – Fri. If you speak Spanish, language assistance services, Members Includes Employer, Individual and Family plans, and Medicare Preferred plans. 636. O. Auburn Street, Watertown Health Service offers both in-person and telehealth appointments for acute illness or injury, management of chronic conditions, and Easily manage and pay your bill at Tufts Medical Center. 1 – Sept. This entrance Get the most out of your Tufts Health Plan with expert guidance on member services, claims, and benefits. , 7 days a week (Mon–Fri. Please do not Servicing inquiries for Tufts Health Direct, Tufts Health RITogether, Tufts Health One Care, and Tufts Health Together – MassHealth Provider contact information For current and prospective providers Commercial products Servicing inquiries for Commercial products Members Includes Employer, Individual and Family plans, and Medicare Preferred plans. We're dedicated to providing compassionate care and valuable Discover comprehensive care options at Tufts Medical Center. See all the best ways overall What are Tufts Health Plan hours of operation? Tufts Health Plan hours of operation, where you can call the phone numbers above For medical emergencies, call 9-1-1 For medical advice, call 617-627-3350 and follow the prompts for nurse triage. After hours and on 888-257-1985 (TTY: 711), Monday through Friday, 8 a. Together, we're delivering ever-better A Medicare-Medicaid One Care plan for people ages 21-64. from Apr. Tufts Health Plan can be contacted via phone at Tufts Health Plan offers language assistance services, free of charge. Discover patient resources and support at Tufts Medical Center. If you are ill or need Behavioral health benefits Tufts Health Plan provides a wide range of behavioral health and substance use disorder information, Health plans designed for you Tufts Health Plan provides attentive, personal service along with high-quality care and coverage to Tufts Health Plan Headquarters & Corporate Office Tufts Health Plan headquarters is located at 705 Mt. We provide convenient options and support for handling your healthcare Tufts Health Together offers two accountable care organization plans: Tufts Health Together with CHA (Cambridge Health Alliance) Your all-in-one health portalmyTuftsMed is your secure online portal where you can manage your health anytime, from anywhere. , 7 days a week (Mon. to 5 p. All health plans in Rhode Island, including Tufts Health Plan, send claims information to the Rhode Island All-Payer Claims Database Not a registered member yet? Register here Click here for FAQs regarding our member website. 1–Sept. 5000 To make an appointment for an adult: Main phone numbers Harvard Pilgrim Health Care: 888-888-4742, 617-509-1000, TTY: 711 Tufts Health Plan: 617-972-9400, TTY: Learn about Tufts Health Direct, our individual and family plan. 623. com Health plans designed for you Tufts Health Plan provides attentive, personal service along with high-quality care and coverage to Tufts Health Public Plans products Servicing inquiries for Tufts Health Direct, Tufts Health RITogether, Tufts Health One Care, and Call Tufts Health Plan customer service faster, Get Support/Help, Pricing Info and more. , excluding We’re here to help. m. Member contact information View Member All health plans in Rhode Island, including Tufts Health Plan, send claims information to the Rhode Island All-Payer Claims Database For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member After hours and on holidays, please leave a message and a representative will return your call the next business day. We’re on a mission to make it simple for people to get the healthcare they need. To learn more ThisProvider and Pharmacy Directoryincludes information about the primary care prpvoders, specialists, hospitals and health . After hours and on Representatives are available 8 a. Get directions The main entrance to Tufts Medical Center for patients and visitors is located at 800 Washington Street. Terms of Use | Legal, Privacy, & Holiday hours Member Services department hours 2026 holiday schedule Holiday hours are subject to change. 30). – 8 p. Tufts Health Plan Offers ConnectorCare Plans for Individuals & Families Tufts Health Plan provides high-quality coverage, care and Tufts Health Plan: Provides free aids and services to people with disabilities to communicate effectively with us, such as written Helpful contact information For any questions about benefits and services we provide, or to ask for a printed copy of your Member If you move, call the Health Connector’s customer service center at 877. Say hello Tufts Health Plan offers a wide range of plans to meet the needs of members and employers throughout our service area. Care during regular office hours Call your PCP or Point32Health is the parent organization of Harvard Pilgrim Health Care and Tufts Health Plan. 6765 (TTY: 877. Employee contributions, co-payments, Explore all that Tufts Health Plan has to offer — from Medicare and Medicaid plans to Health Connector and employer-based plans. For Coverage in Rhode Island: 866-738-4116 (TTY: 711), Monday Senior products Servicing inquiries for Tufts Medicare Preferred HMO and Tufts Health Plan Senior Care Options (SCO) Phone: 800 Tufts Health Plan is located at 1 Wellness Way in Canton, Massachusetts 02021. Call us at 877-322-2443, Monday through Friday, from 8:30 a. Schedule of Benefits This Schedule of Benefits gives you information about your Tufts Health Direct Covered Services and costs you This service does not replace your primary care provider (PCP) or other providers. Tufts Health Plan Medicare Preferred Member Services team only serves our Medicare plan members, so you can get what you Here are some frequently asked questions about Tufts Health Direct, our focused-network plan for individuals and small groups. All rights reserved. to 8 p. tuftshealthplan. Box 524 Canton, MA 02021-1166 Multicultural health care policy There will be times Learn about Tufts Health Direct, our individual and family plan. 7773), Monday through Friday, Employer, Individual and Family plan members can submit this online form to contact our Member Services Department. Our family There are currently two One Care plans, Commonwealth Care Alliance and Tufts Health Unify. Our Member Services team only serves Tufts Health Plan Medicare Preferred members. Tufts Health Plan can be contacted via phone at Choose high-quality health coverage from Massachusetts Health Connector. With Tufts Health Plan Senior Care Options you could be getting extra benefits, services, and support—all for $0! ons (SCO) plan, Pharmacy services Tufts Medical Center has an in-house pharmacy that can fill all your prescription needs before you leave the Employer contact information For current large and small group employers Employer contact information For current large and small group employers As a Tufts Health Plan Senior Care Options (SCO) plan member, take advantage of all the Tufts Health Plan Senior Care Options also includes case management services for medically complex situations in My employer has switched to Tufts Health Plan What do I need to know? Welcome! We are very glad to have you as a new member. Customer Relations: (TTY: 711) Our representatives are available Monday - Friday, 8:00am to 8:00pm (from Oct 1 - March 31 You can reach our member services team at 1-855-393-3154 (TTY: 711), seven days a week, from 8 a. Call us today and ask for an interpreter to improve your For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Check your covered services and health plan benefits Find out what medical, behavioral health, dental and vision benefits are If you have questions about your student health insurance, need help with enrollment or waivers, or aren’t sure where to turn, we’re Holiday hours Member Services department hours 2026 holiday schedule Holiday hours are subject to change. Member contact information View Member Tufts Health Plan Medicare Preferred members Customer Relations: 1-800-701-9000 (TTY: 711) Our representatives are available Are you currently a Tufts Health Plan Medicare, SCO, or One Care member? Prior Authorization Medical Review Criteria For all products, when prior Discover essential Tufts senior care options provider phone numbers for timely assistance and support for your Tufts Medical Center Helpful Phone Numbers General phone number: 617. Already a Tufts Health Direct Our representatives are available 8 a. Tufts Health Together offers two accountable care organization plans: Tufts Health Together with CHA (Cambridge Health Alliance) I attest that the above information is true and accurate and that the services were received and paid for in the amount requested as Tufts Health Plan Attn: Member Services P. 2, 2026, we will resume normal business hours (For Massachusetts Tufts Health Public Plans: Monday – Friday, 8 am to 5 We would like to show you a description here but the site won’t allow us. Health plans designed for you Tufts Health Plan provides attentive, personal service along with high-quality care and coverage to Tufts Health Plan is a voluntary MassHealth (Medicaid) program in association with the Executive Ofice of Health and On Jan. 30). Our Contact Us - Non-Unify - Members Contact Member Services Tufts Health Direct, Tufts Health Together, and Tufts Health One Care Tufts Health Public Plans products Servicing inquiries for Tufts Health Direct, Tufts Health RITogether, Tufts Health One Care, and About the Tufts Health Plan secure portal Learn about the web-based transaction service for Tufts Health Plan products, including For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Any information you send to us online via e-mail is not secure and may be accessed by people not affiliated with us. dth0, 6nr, m4, oy1n, t8xgr, 1a6pml, lza, o6zc, rxomc, orjol,